FAQs

We are always delighted to welcome prospective families to visit Green Roots. Tours are available by appointment on our working days and are normally arranged for 10:00am. Please contact us to arrange a visit and we will confirm a suitable date with you.

Please view our photos of the space here.

The registration fee is a one-off fee retained by Green Roots. It is not a refundable deposit as it covers the Welcome Pack and registration fees. In addition, it guarantees a place for the child and allows some flexibility on the start date. 

Yes, however we offer you the ability to swap the session to an alternative date. See Green Roots Swapping Sessions Policy for more information.

Yes. Green Roots offers Early Years Funded Entitlement for eligible children. Information about funded childcare, eligibility and other help with childcare costs is available through the government’s Best Start in Life website.

You can also find further information about funded hours and how they are offered at Green Roots on our Policies page.

A child gets 2 free settles of approximately 1 hour each. If they need additional settles, they are charged at the half day or full day rate depending on how long the settles are. 

No, there are no additional charges for any of the Adventure School activities or outings

Yes, we have ad hoc sessions available at a premium. 

No, we do not offer term time only, as we believe the break in routine for long periods of time can be unsettling at this young age. Please view our sessions.

You can provide us with your best guess date, and we can also bring the start date forward subject to availability. However, we require at least 8 weeks notice to reduce sessions or delay the start. 

You are allowed to change this once with no charge, however, if changed a second time then please refer to clause 6.4 in your contract for information about relevant charges.

When children are unwell, they may need more one-to-one care than can be provided safely within a busy nursery environment. We also need to consider the health and wellbeing of other children and staff.

We follow current public health guidance on exclusion periods for infectious illnesses, alongside our own Infection Control Policy. If you are unsure whether your child should attend, please contact the nursery team.

We will administer the medicine in line with the instructions (dose and frequency) and expiry date on the bottle, subject to written parental consent. Please see our Policies page for further information about administering medication.

We are a fully inclusive setting and have had training and experience caring for children with a range of needs. For more information, please read our Local Offer. 

The essence of Baby Led Weaning is no purees or mashed foods, and the baby eats the “normal menu” right from the start of weaning. The jury is still out on this method with the main issue of concern being the potential choking hazard. 

Parents need to understand that unlike at home where the baby is fed on a one to one basis, in a nursery context, this is not possible and the team in the baby room are not confident they would be able to prevent any issues. Following discussions with you, we will be able to agree the most suitable menu and how best to service the meal to your baby. 

Pushchairs, buggies and car seats can be left at Green Roots in the main porch, however this will be limited to space.

Covering sandpits with tarpaulin creates a hazard of pooling water and covering them with a hard cover creates an issue for storing the lid when they are in use. We rake the sandpits each night and remove any soiled sand each morning (which would be easily visible), as well as use sonic animal repellents when the sandpit is not in use.